Words 2 Action Self‑Advocacy Program in North Queensland
Words 2 Action is an Information, Linkages and Capacity Building (ILC) program delivered by Aged and Disability Advocacy Australia known as ADA Australia.
Words 2 Action is a free self‑advocacy program for people with disability across North Queensland, including Townsville, Charters Towers, Ayr and Ingham.
Words 2 Action helps people with disability build confidence, understand their rights, and communicate their needs effectively. Through practical tools and guided learning, the program empowers people to speak up and take an active role in decisions that affect their daily lives.
The program is client‑focused, confidential and free. At ADA Australia, we prioritise each person’s goals and preferences.
Words 2 Action Program
ADA Australia’s Words 2 Action program supports people with disability in Townsville, Charters Towers, Ayr and Ingham to build skills and gain confidence to speak up, understand their rights, and effectively communicate their needs. Our team works alongside participants to help them navigate everyday challenges, express their preferences, and ensure their voices are heard.
Navigating services and the systems people with disability require can be overwhelming. Words 2 Action is designed to make this easier by helping people understand their options, prepare for conversations or meetings, and advocate for themselves.
- your carers
- the NDIS
- where you live
- your money
- your job or getting a job
- your doctor
- your family and friends
The program includes information sessions on a range of topics relevant to people with disability and their families and carers and also offer free individual coaching. Our experienced and friendly disability advocates will work directly with you to coach you through addressing a specific issue you may be having.
If you’re living in Townsville, Charters Towers, Ayr or Ingham and want support to speak up, understand your rights, or navigate services, Words 2 Action is available to you at no cost.
Why Choose ADA Australia for Words 2 Action?
If you or someone you know in Townsville, Charters Towers, Ayr or Ingham is looking for support to build confidence, understand their rights, or navigate services, the Words 2 Action team is here to help.
With more than 30 years of experience supporting older people and people with disability, ADA Australia has a long history of helping people understand their options, express their needs, and address challenges they may be facing.
When you choose Words 2 Action, you can expect a program that always places your preferences at the forefront. We also work to the highest professional standards. This includes strict confidentiality policies, ensuring your privacy is always protected. We communicate only with you and with the people you authorise us to engage with.
If you have any questions about Words 2 Action in North Queensland, we’d love to hear from you. Contact our team today to chat about how we can support you.