Review of NDIS Decisions
Have you applied to the NDIS and received a letter saying you are not eligible?
Are you not happy with your NDIS Plan?
You can ask for a Review of the NDIS decision. This means asking the NDIS to think about the decision again.
You must ask for a review within 3 months after NDIS sends you the decision in writing.
When you ask for a review, it helps to tell NDIS:
- What decision you were hoping for
- Why you think the decision is wrong
- Any new reports (from your doctor, therapist, etc.)
- How the decision is affecting your daily life
- If anything in your life has changed (like needing new support), tell them what changed.
Think about what information you have or will need to get. It may be additional reports from your GP, specialist or therapist, or a statement from your carer or employer.
You can lodge a request for review in the following ways.
Chief Executive Officer
National Disability Insurance Agency
GPO Box 700, Canberra ACT 2601
Phone
In Person
Go to an NDIS office or a partner office near you. Find NDIS offices.
After you have submitted your request for review, the NDIS will look at their decision again, considering the additional information you have provided. They must give you an answer within 60 days, and the NDIS will send you a letter to tell you their new decision.
ADA Australia disability advocates are also here to help with NDIS issues. Call 1800 818 338.